Billez’s 360 degree profiling system has truly exceeded expectations in helping us better understand our customers at a granular level. This has hugely helped us in building the right kind of brand image and service expectations that cater to the needs and lifestyle of our regular clientele.

After struggling for a long period of time to collect and analyze customer feedback from our offline stores, implementing Billez’s feedback solution has truly been a revelation for us. Now, not only are we receiving instant feedback linked to each customer transaction but also the ability to analyze the feedback has helped us tremendously in immediately responding to unsatisfied customers and building long–lasting meaningful relationships with our best customers.

Our billing process involves several complex, unique scenarios revolving around memberships, discounts and personalized billing.Billez’s POS solution has been remarkable in covering all these use cases efficiently with the additional benefit of a slick and easy-to-learn User Interface.

Billez’s SMS and email platform has truly been outstanding in automating personalized marketing messages. The best feature has to be the ability to track engagement rates of e-mail and SMS campaigns at an individual customer level so that we could optimize our marketing campaigns to the best extent possible.